Employee Engagement as a Mediating Mechanism between Strategic Management Practices, Innovation Capability, and Customer Satisfaction in Contemporary Organizations. International Journal of Scientific Research in Science and Technology, [S. l.], v. 12, n. 5, p. 726–735, 2025. Disponível em: https://mail.ijsrst.com/index.php/home/article/view/IJSRST25126485. Acesso em: 28 feb. 2026.