Customer Churn Analysis and Prediction Using Machine Learning Techniques. International Journal of Scientific Research in Science and Technology, [S. l.], v. 13, n. 2, p. 415–422, 2026. DOI: 10.32628/IJSRST2613313. Disponível em: https://mail.ijsrst.com/index.php/home/article/view/IJSRST2613313. Acesso em: 17 apr. 2026.